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Optimizing B2B eCommerce for Apex Beverage with Adobe Commerce & Infor CSD ERP

Apex Beverage

Tech Stack & Key Features Implemented

Adobe Commerce
Infor CSD ERP Integration
Custom Checkout Flows
Multi-Gateway Payment Integration
Automated Tax Calculation
Shipping Rate Estimation

Challenges Faced by Apex Beverages

Apex Beverages’ eCommerce store faced multiple hurdles that hindered growth. Here are some key challenges:

  • Struggles with real-time ERP data sync

  • Complexities in managing dynamic pricing

  • Difficulties in enforcing role-based access

  • Challenges in aligning checkout with ERP rules

  • Issues with automated tax compliance

  • Challenges in aligning checkout with ERP rules

  • Frustrations in part search and identification

  • Inconsistencies in order synchronization

  • Performance lags with large catalogs

  • Limited self-service increasing support load

  • Security concerns in multi-gateway payments

challenges faced

Solution Provided by DotcomWeavers

Together, we crafted tailored solutions to help them overcome these hurdles:

  • Adobe Commerce setup tailored for B2B transactions

  • Custom middleware for real-time ERP and Adobe Commerce sync

  • Dynamic customer-specific pricing and contract-based discounts

  • Structured role-based access control for B2B users

  • Customized checkout flows aligned with ERP rules

  • Automated tax calculations with Avalara integration

  • Advanced part search with exploded diagrams for easy identification

  • Bidirectional order, invoice, and shipment synchronization

  • Performance enhancements for large catalogs and real-time data updates

  • Self-service tools for order management and reordering

  • Secure transactions with Cenpos and multi-gateway suppor

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Results

Delivering measurable improvements for efficiency and customer satisfaction

  • 30% faster order processing with real-time ERP sync

  • 99% pricing accuracy through dynamic rates

  • 40% fewer support queries with self-service tools

  • Seamless user experience with role-based access

  • Secure transactions with multi-gateway payments

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Are you experiencing similar challenges?

Are you struggling with real-time ERP data sync issues?
DotcomWeavers ensures seamless integration with Infor CSD ERP, enabling real-time data flow for pricing, inventory, and orders so your system stays accurate and up-to-date.

Is managing customer-specific pricing a challenge?
We implement dynamic pricing models within Adobe Commerce, ensuring contract-based rates are reflected correctly for each customer.

Finding it hard to enforce role-based access and custom checkout rules?
Our tailored role-based access control and ERP-aligned checkout flows ensure every customer follows the correct permissions, payment methods, and shipping rules.

Are tax calculations and compliance slowing down your checkout process?
We integrate Avalara for automated tax calculation, ensuring location-based compliance without manual intervention.

Struggling with part search and product identification for complex catalogs?
Our advanced search tools and exploded diagrams help customers find the right parts quickly, improving accuracy and reducing returns.

Experiencing performance lags with large product catalogs?
We optimize Adobe Commerce for speed and scalability, ensuring smooth browsing and quick load times even for extensive catalogs.

Want to reduce customer support queries and improve self-service?
Our self-service tools empower customers to manage orders, reorders, and tracking, reducing dependency on support teams.

facing chalenges

Remember a compelling user experience is the key to ecommerce success.

Fastest way to reach out to us: info@dotcomweavers.com