Whiz-Q Stone: Digital Transformation with Adobe Commerce and Epicor Bistrack ERP
Challenge
Challenges Faced By Whiz-Q
Whiz-Q faced inefficiencies in their eCommerce platform, limiting operations and growth. They needed a streamlined solution to improve performance. Key challenges were:
- Disconnected eCommerce and ERP
- Manual product and inventory management
- Limited shipping and fulfillment options
- Payment integration lacked security and efficiency
- Low Customer Engagement with higher bounce rates
- Non- existent B2B Commerce
Solution
We provided a fully integrated solution, optimizing Whiz-Q’s eCommerce platform for seamless operations and enhanced customer experience. Key solutions included:
- Integrated Epicor Bistrack ERP for real-time sync
- Custom shipping logic for freight, pickup, and delivery
- EPX payments integration for secure transactions
- Adobe Sensei recommendations to boost engagement
- Streamlined quote-to-order conversion
- Scalable Adobe Commerce platform for growth
- Product calculator for accurate material estimates
- Automated pallet deposits for higher conversions
Results
Our tailored solutions delivered measurable improvements, driving efficiency and boosting sales for Whiz-Q. Key impacts include:
- Workflow automation through ERP Integration
- Sales Engagement through customized B2B Commerce
- Streamlined sales funnels by providing shipping and payment options.
- Integrated EPX payments through Bistrack ERP
User Engagement
Bounce Rate
Add to Quotes
Are you experiencing similar challenges?
Is your eCommerce platform struggling with real-time data synchronization?
Our seamless ERP integrations ensure you have accurate product and tax information at all times.
Do you lack flexible shipping options that cater to your customer’s needs?
Our custom shipping logic enhances the customer experience and boosts satisfaction.
Are you experiencing high cart abandonment due to a complex checkout process?
Our streamlined quote-to-order conversion reduces friction and increases sales conversions.
Is payment security a concern for your online transactions?
Our secure payment integrations protect your business and your customers.
If you resonate with these challenges, connect with us today to discover how DotcomWeavers can optimize your eCommerce platform and drive growth.
